Valley View Nursing Home
COLERAINE, VICGovernment12 beds
5.0
Experience 4.0Compliance 5.0Staffing 5.0Quality 5.0
Overall Rating
5.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
5.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
83%
17%
Feeling at home
83%
17%
Feeling safe
83%
17%
Follow-up on concerns
67%
17%
17%
Food quality
50%
33%
17%
Having a voice
100%
How the home operates
17%
67%
17%
Independence supported
67%
33%
Staff are caring
67%
33%
Staff competence
50%
33%
17%
Things explained clearly
17%
67%
17%
Treated with respect
50%
50%
Total care minutes455 mins (target: 225)
Target
Registered nurse care minutes145 mins (target: 45)
Target
This facility delivers 455 minutes of hands-on care per resident per day. The government requires a minimum of 225 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
23.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
44.0 (avg: 37.6)Below average
AvgAvg
Antipsychotic medication use
8.0 (avg: 12.3)About average
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