Uniting Starrett Lodge Hamlyn Terrace
HAMLYN TERRACE, NSW80 beds
4.0
Experience 4.0Compliance 5.0Staffing 4.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
67%
33%
Feeling at home
93%
Feeling safe
100%
Follow-up on concerns
27%
73%
Food quality
13%
80%
Having a voice
67%
27%
How the home operates
33%
60%
Independence supported
60%
40%
Staff are caring
80%
20%
Staff competence
40%
60%
Things explained clearly
33%
47%
20%
Treated with respect
73%
27%
Total care minutes216 mins (target: 204)
Target
Registered nurse care minutes49 mins (target: 42)
Target
This facility delivers 216 minutes of hands-on care per resident per day. The government requires a minimum of 204 minutes, including 42 minutes delivered by registered nurses.
Use of restrictive practices
22.0 (avg: 24.4)About average
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Unplanned weight loss
3.0 (avg: 5.8)Better than most
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Falls
28.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
43.0 (avg: 37.6)About average
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Antipsychotic medication use
7.0 (avg: 12.3)About average
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