Uniting Koombahla Elermore Vale
ELERMORE VALE, NSW108 beds
4.0
Experience 4.0Compliance 4.0Staffing 3.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
85%
15%
Feeling at home
85%
10%
Feeling safe
95%
Follow-up on concerns
75%
15%
10%
Food quality
10%
65%
25%
Having a voice
85%
15%
How the home operates
35%
60%
Independence supported
70%
30%
Staff are caring
90%
10%
Staff competence
45%
50%
Things explained clearly
50%
45%
Treated with respect
90%
Total care minutes217 mins (target: 211)
Target
Registered nurse care minutes45 mins (target: 42)
Target
This facility delivers 217 minutes of hands-on care per resident per day. The government requires a minimum of 211 minutes, including 42 minutes delivered by registered nurses.
Use of restrictive practices
8.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
AvgAvg
Falls
31.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
1.0 (avg: 2.3)Better than most
AvgAvg
Polypharmacy (5+ medications)
49.0 (avg: 37.6)Below average
AvgAvg
Antipsychotic medication use
8.0 (avg: 12.3)About average
AvgAvg