Uniting Autumn Lodge Glass Street
ARMIDALE, NSW50 beds
4.0
Experience 4.0Compliance 4.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
77%
15%
Feeling at home
46%
46%
Feeling safe
92%
Follow-up on concerns
62%
31%
Food quality
62%
38%
Having a voice
54%
46%
How the home operates
31%
54%
15%
Independence supported
62%
38%
Staff are caring
46%
54%
Staff competence
38%
54%
Things explained clearly
54%
31%
Treated with respect
69%
23%
Total care minutes238 mins (target: 220)
Target
Registered nurse care minutes48 mins (target: 44)
Target
This facility delivers 238 minutes of hands-on care per resident per day. The government requires a minimum of 220 minutes, including 44 minutes delivered by registered nurses.
Use of restrictive practices
55.0 (avg: 24.4)Below average
AvgAvg
Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
29.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
22.0 (avg: 37.6)Better than most
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Antipsychotic medication use
22.0 (avg: 12.3)Below average
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