Uniting AgeWell Kalkee Nangatta

BELMONT, VIC51 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 2.0
DementiaTerminal illness

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
2.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

85%
15%

Feeling at home

92%

Feeling safe

54%
46%

Follow-up on concerns

69%
31%

Food quality

31%
46%
23%

Having a voice

62%
38%

How the home operates

62%
38%

Independence supported

31%
62%

Staff are caring

100%

Staff competence

69%
31%

Things explained clearly

38%
38%
23%

Treated with respect

92%
Total care minutes247 mins (target: 236)
Target
Registered nurse care minutes50 mins (target: 47)
Target
Met both targets

This facility delivers 247 minutes of hands-on care per resident per day. The government requires a minimum of 236 minutes, including 47 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Use of restrictive practices
62.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
6.0 (avg: 5.8)About average
Avg
Falls
43.0 (avg: 31.5)Below average
Avg
Polypharmacy (5+ medications)
21.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
23.0 (avg: 12.3)Below average
Avg