TriCare Kawana Waters Aged Care Residence
WARANA, QLDFor-Profit162 beds
4.0
Experience 4.0Compliance 5.0Staffing 2.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
1 compliance issue on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
35%
65%
Feeling at home
59%
29%
Feeling safe
65%
29%
Follow-up on concerns
18%
59%
24%
Food quality
12%
35%
47%
Having a voice
41%
41%
18%
How the home operates
29%
53%
18%
Independence supported
47%
53%
Staff are caring
47%
53%
Staff competence
29%
41%
29%
Things explained clearly
24%
47%
29%
Treated with respect
65%
35%
Total care minutes187 mins (target: 195)
Target
Registered nurse care minutes40 mins (target: 40)
Target
This facility delivers 187 minutes of hands-on care per resident per day. The government requires a minimum of 195 minutes, including 40 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
17.0 (avg: 24.4)About average
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Unplanned weight loss
9.0 (avg: 5.8)Below average
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Falls
38.0 (avg: 31.5)Below average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
37.0 (avg: 37.6)About average
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Antipsychotic medication use
3.0 (avg: 12.3)Better than most
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