Tocumwal Lions Community Hostel
TOCUMWAL, NSWNot-for-Profit21 beds
4.0
Experience 5.0Compliance 5.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
100%
Feeling at home
100%
Feeling safe
100%
Follow-up on concerns
75%
25%
Food quality
25%
67%
Having a voice
83%
How the home operates
75%
25%
Independence supported
92%
Staff are caring
100%
Staff competence
100%
Things explained clearly
100%
Treated with respect
92%
Total care minutes243 mins (target: 174)
Target
Registered nurse care minutes25 mins (target: 36)
Target
This facility delivers 243 minutes of hands-on care per resident per day. The government requires a minimum of 174 minutes, including 36 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
32.0 (avg: 31.5)About average
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Major injury from a fall
5.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
39.0 (avg: 37.6)About average
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