The Oaks Aged Care Facility
YAHL, SAFor-Profit42 beds
3.0
Experience 3.0Compliance 4.0Staffing 3.0Quality 4.0
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
67%
25%
Feeling at home
75%
17%
Feeling safe
67%
25%
Follow-up on concerns
25%
58%
17%
Food quality
50%
17%
33%
Having a voice
75%
17%
How the home operates
42%
50%
Independence supported
67%
17%
17%
Staff are caring
58%
42%
Staff competence
33%
67%
Things explained clearly
42%
42%
Treated with respect
50%
33%
17%
Total care minutes196 mins (target: 215)
Target
Registered nurse care minutes47 mins (target: 43)
Target
This facility delivers 196 minutes of hands-on care per resident per day. The government requires a minimum of 215 minutes, including 43 minutes delivered by registered nurses.
Use of restrictive practices
3.0 (avg: 24.4)Better than most
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Unplanned weight loss
2.0 (avg: 5.8)Better than most
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Falls
98.0 (avg: 31.5)Below average
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Polypharmacy (5+ medications)
91.0 (avg: 37.6)Below average
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Antipsychotic medication use
20.0 (avg: 12.3)Below average
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