Sunlight Residential Aged Care
WHITTLESEA, VICFor-Profit180 beds
3.0
Experience 3.0Compliance 4.0Staffing 1.0Quality 5.0
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
1.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable3.0Q1 2025
3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
47%
29%
24%
Feeling at home
24%
53%
12%
12%
Feeling safe
71%
29%
Follow-up on concerns
18%
65%
12%
Food quality
29%
47%
12%
12%
Having a voice
71%
24%
How the home operates
29%
47%
24%
Independence supported
47%
35%
18%
Staff are caring
59%
35%
Staff competence
35%
47%
18%
Things explained clearly
18%
53%
29%
Treated with respect
59%
29%
12%
Total care minutes171 mins (target: 221)
Target
Registered nurse care minutes31 mins (target: 45)
Target
This facility delivers 171 minutes of hands-on care per resident per day. The government requires a minimum of 221 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
18.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
3.0 (avg: 5.8)Better than most
AvgAvg
Falls
30.0 (avg: 31.5)About average
AvgAvg
Polypharmacy (5+ medications)
37.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
15.0 (avg: 12.3)About average
AvgAvg