SummitCare Wallsend
WALLSEND, NSWFor-Profit142 beds
3.0
Experience 3.0Compliance 4.0Staffing 3.0Quality 3.0
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
40%
60%
Feeling at home
60%
20%
13%
Feeling safe
67%
27%
Follow-up on concerns
53%
27%
20%
Food quality
27%
27%
33%
13%
Having a voice
47%
33%
13%
How the home operates
47%
40%
13%
Independence supported
80%
20%
Staff are caring
73%
27%
Staff competence
40%
47%
13%
Things explained clearly
47%
27%
27%
Treated with respect
67%
33%
Total care minutes212 mins (target: 216)
Target
Registered nurse care minutes45 mins (target: 43)
Target
This facility delivers 212 minutes of hands-on care per resident per day. The government requires a minimum of 216 minutes, including 43 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
37.0 (avg: 24.4)Below average
AvgAvg
Unplanned weight loss
8.0 (avg: 5.8)About average
AvgAvg
Falls
27.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
4.0 (avg: 2.3)Below average
AvgAvg
Polypharmacy (5+ medications)
38.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
1.0 (avg: 12.3)Better than most
AvgAvg