SummitCare Canley Vale

CANLEY VALE, NSWFor-Profit98 beds
Experience 3.0Compliance 5.0Staffing 3.0Quality 5.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

62%
31%

Feeling at home

44%
31%
19%

Feeling safe

56%
38%

Follow-up on concerns

31%
56%
12%

Food quality

12%
44%
31%
12%

Having a voice

56%
44%

How the home operates

44%
50%

Independence supported

38%
44%
12%

Staff are caring

25%
75%

Staff competence

44%
56%

Things explained clearly

38%
50%
12%

Treated with respect

44%
44%
12%
Total care minutes223 mins (target: 229)
Target
Registered nurse care minutes47 mins (target: 45)
Target
Did not meet total care minutes target

This facility delivers 223 minutes of hands-on care per resident per day. The government requires a minimum of 229 minutes, including 45 minutes delivered by registered nurses.

Use of restrictive practices
20.0 (avg: 24.4)About average
Avg
Unplanned weight loss
10.0 (avg: 5.8)Below average
Avg
Falls
26.0 (avg: 31.5)Better than most
Avg
Major injury from a fall
1.0 (avg: 2.3)Better than most
Avg
Polypharmacy (5+ medications)
20.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
5.0 (avg: 12.3)Better than most
Avg