SummitCare Baulkham Hills
BAULKHAM HILLS, NSWFor-Profit232 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
66%
26%
Feeling at home
61%
18%
11%
11%
Feeling safe
82%
11%
Follow-up on concerns
39%
37%
21%
Food quality
13%
34%
32%
21%
Having a voice
74%
24%
How the home operates
50%
34%
13%
Independence supported
61%
32%
Staff are caring
66%
21%
13%
Staff competence
50%
29%
21%
Things explained clearly
50%
29%
18%
Treated with respect
63%
29%
Total care minutes207 mins (target: 207)
Target
Registered nurse care minutes44 mins (target: 42)
Target
This facility delivers 207 minutes of hands-on care per resident per day. The government requires a minimum of 207 minutes, including 42 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
46.0 (avg: 24.4)Below average
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Unplanned weight loss
1.0 (avg: 5.8)Better than most
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Falls
24.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
44.0 (avg: 37.6)Below average
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Antipsychotic medication use
14.0 (avg: 12.3)About average
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