St Nicholas Seniors Care Centre
PUNCHBOWL, NSW80 beds
2.0
Experience 3.0Compliance 2.0Staffing 4.0Quality 2.0
Overall Rating
2.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
2.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
4 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving1.0Q2 2025
0.0Q3 2025
4.0Q4 2025
2.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
83%
17%
Feeling at home
83%
Feeling safe
100%
Follow-up on concerns
75%
17%
Food quality
17%
58%
25%
Having a voice
92%
How the home operates
83%
17%
Independence supported
83%
Staff are caring
75%
25%
Staff competence
83%
17%
Things explained clearly
75%
25%
Treated with respect
92%
Total care minutes232 mins (target: 206)
Target
Registered nurse care minutes50 mins (target: 42)
Target
This facility delivers 232 minutes of hands-on care per resident per day. The government requires a minimum of 206 minutes, including 42 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
37.0 (avg: 24.4)Below average
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Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
36.0 (avg: 31.5)About average
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Major injury from a fall
4.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
50.0 (avg: 37.6)Below average
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Antipsychotic medication use
19.0 (avg: 12.3)Below average
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