St Marys Villa Residential Aged Care
CONCORD, NSW99 beds
3.0
Experience 3.0Compliance 5.0Staffing 2.0Quality 3.0
DementiaTerminal illness
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating declining4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
87%
Feeling at home
73%
27%
Feeling safe
87%
13%
Follow-up on concerns
47%
47%
Food quality
33%
47%
13%
Having a voice
60%
27%
13%
How the home operates
53%
40%
Independence supported
47%
53%
Staff are caring
53%
47%
Staff competence
73%
20%
Things explained clearly
53%
40%
Treated with respect
73%
27%
Total care minutes213 mins (target: 220)
Target
Registered nurse care minutes44 mins (target: 44)
Target
This facility delivers 213 minutes of hands-on care per resident per day. The government requires a minimum of 220 minutes, including 44 minutes delivered by registered nurses.
Use of restrictive practices
28.0 (avg: 24.4)About average
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
31.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
39.0 (avg: 37.6)About average
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Antipsychotic medication use
14.0 (avg: 12.3)About average
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