St Josephs Nursing Home

EAST LISMORE, NSW130 beds
Experience 4.0Compliance 5.0Staffing 2.0Quality 4.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

73%
27%

Feeling at home

80%
20%

Feeling safe

80%
20%

Follow-up on concerns

67%
33%

Food quality

47%
47%

Having a voice

73%
27%

How the home operates

73%
27%

Independence supported

80%
20%

Staff are caring

80%
20%

Staff competence

33%
67%

Things explained clearly

73%
27%

Treated with respect

87%
13%
Total care minutes220 mins (target: 211)
Target
Registered nurse care minutes37 mins (target: 43)
Target
Did not meet registered nurse care minutes target

This facility delivers 220 minutes of hands-on care per resident per day. The government requires a minimum of 211 minutes, including 43 minutes delivered by registered nurses.

Use of restrictive practices
17.0 (avg: 24.4)About average
Avg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
Avg
Falls
38.0 (avg: 31.5)Below average
Avg
Polypharmacy (5+ medications)
26.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
8.0 (avg: 12.3)About average
Avg