Southern Cross Care Kildare Residential Aged Care
MAROUBRA, NSW25 beds
4.0
Experience 3.0Compliance 5.0Staffing 4.0Quality 3.0
DementiaTerminal illness
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
8 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
75%
25%
Feeling at home
67%
25%
Feeling safe
75%
25%
Follow-up on concerns
67%
33%
Food quality
50%
33%
Having a voice
92%
How the home operates
33%
50%
17%
Independence supported
50%
42%
Staff are caring
42%
50%
Staff competence
25%
67%
Things explained clearly
25%
50%
25%
Treated with respect
50%
50%
Total care minutes244 mins (target: 223)
Target
Registered nurse care minutes61 mins (target: 45)
Target
This facility delivers 244 minutes of hands-on care per resident per day. The government requires a minimum of 223 minutes, including 45 minutes delivered by registered nurses.
Use of restrictive practices
17.0 (avg: 24.4)About average
AvgAvg
Falls
40.0 (avg: 31.5)Below average
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Polypharmacy (5+ medications)
50.0 (avg: 37.6)Below average
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