Southern Cross Care Assumption Villa Residential Aged Care
LEETON, NSW50 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
54%
46%
Feeling at home
62%
31%
Feeling safe
69%
31%
Follow-up on concerns
46%
54%
Food quality
31%
54%
15%
Having a voice
92%
How the home operates
54%
38%
Independence supported
38%
38%
23%
Staff are caring
62%
38%
Staff competence
46%
46%
Things explained clearly
31%
38%
31%
Treated with respect
54%
46%
Total care minutes227 mins (target: 215)
Target
Registered nurse care minutes48 mins (target: 44)
Target
This facility delivers 227 minutes of hands-on care per resident per day. The government requires a minimum of 215 minutes, including 44 minutes delivered by registered nurses.
Use of restrictive practices
7.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
38.0 (avg: 31.5)Below average
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Major injury from a fall
4.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
43.0 (avg: 37.6)About average
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Antipsychotic medication use
5.0 (avg: 12.3)Better than most
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