Sherbrooke Private Nursing Home
UPPER FERNTREE GULLY, VICFor-Profit45 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
DementiaTerminal illness
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
2 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
33%
50%
17%
Feeling at home
42%
33%
17%
Feeling safe
83%
17%
Follow-up on concerns
58%
17%
25%
Food quality
25%
67%
Having a voice
33%
25%
17%
25%
How the home operates
25%
58%
Independence supported
33%
50%
17%
Staff are caring
58%
33%
Staff competence
58%
17%
25%
Things explained clearly
42%
42%
17%
Treated with respect
58%
42%
Total care minutes209 mins (target: 229)
Target
Registered nurse care minutes60 mins (target: 46)
Target
This facility delivers 209 minutes of hands-on care per resident per day. The government requires a minimum of 229 minutes, including 46 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
11.0 (avg: 24.4)Better than most
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Falls
37.0 (avg: 31.5)Below average
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Major injury from a fall
5.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
18.0 (avg: 37.6)Better than most
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Antipsychotic medication use
6.0 (avg: 12.3)Better than most
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