Sacred Heart Community
ST KILDA, VIC97 beds
4.0
Experience 3.0Compliance 5.0Staffing 4.0Quality 5.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
3.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
42%
42%
16%
Feeling at home
26%
32%
32%
11%
Feeling safe
58%
21%
21%
Follow-up on concerns
32%
53%
16%
Food quality
16%
26%
47%
11%
Having a voice
53%
32%
11%
How the home operates
26%
53%
21%
Independence supported
37%
21%
37%
Staff are caring
47%
42%
11%
Staff competence
26%
53%
21%
Things explained clearly
16%
53%
26%
Treated with respect
26%
58%
11%
Total care minutes212 mins (target: 199)
Target
Registered nurse care minutes46 mins (target: 41)
Target
This facility delivers 212 minutes of hands-on care per resident per day. The government requires a minimum of 199 minutes, including 41 minutes delivered by registered nurses.
Care minutes trend
Unplanned weight loss
1.0 (avg: 5.8)Better than most
AvgAvg
Falls
26.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
24.0 (avg: 37.6)Better than most
AvgAvg
Antipsychotic medication use
28.0 (avg: 12.3)Below average
AvgAvg