RM Begg

KYNETON, VICNot-for-Profit86 beds
Experience 4.0Compliance 4.0Staffing 2.0Quality 2.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
2.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating declining
4.0Q1 2025
3.0Q2 2025
3.0Q3 2025
3.0Q4 2025

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

76%
18%

Feeling at home

65%
12%
24%

Feeling safe

94%

Follow-up on concerns

53%
24%
24%

Food quality

24%
35%
35%

Having a voice

71%
24%

How the home operates

29%
59%
12%

Independence supported

82%
18%

Staff are caring

76%
18%

Staff competence

59%
29%
12%

Things explained clearly

53%
29%
18%

Treated with respect

88%
12%
Total care minutes196 mins (target: 210)
Target
Registered nurse care minutes38 mins (target: 43)
Target
Did not meet care minute targets

This facility delivers 196 minutes of hands-on care per resident per day. The government requires a minimum of 210 minutes, including 43 minutes delivered by registered nurses.

Care minutes trend

Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
35.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
9.0 (avg: 5.8)Below average
Avg
Falls
32.0 (avg: 31.5)About average
Avg
Major injury from a fall
2.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
33.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
11.0 (avg: 12.3)About average
Avg