RFBI Moonbi Masonic Village - Jim Holm
KOOTINGAL, NSWNot-for-Profit53 beds
4.0
Experience 4.0Compliance 4.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
62%
31%
Feeling at home
56%
38%
Feeling safe
88%
12%
Follow-up on concerns
38%
56%
Food quality
12%
62%
19%
Having a voice
62%
38%
How the home operates
44%
38%
19%
Independence supported
81%
19%
Staff are caring
62%
38%
Staff competence
56%
38%
Things explained clearly
44%
50%
Treated with respect
62%
31%
Total care minutes204 mins (target: 218)
Target
Registered nurse care minutes54 mins (target: 44)
Target
This facility delivers 204 minutes of hands-on care per resident per day. The government requires a minimum of 218 minutes, including 44 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
26.0 (avg: 24.4)About average
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Unplanned weight loss
8.0 (avg: 5.8)About average
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Falls
24.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
23.0 (avg: 37.6)Better than most
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Antipsychotic medication use
3.0 (avg: 12.3)Better than most
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