RFBI Goulburn Masonic Village
GOULBURN, NSWNot-for-Profit43 beds
4.0
Experience 4.0Compliance 5.0Staffing 4.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
62%
31%
Feeling at home
69%
23%
Feeling safe
69%
23%
Follow-up on concerns
38%
46%
15%
Food quality
31%
62%
Having a voice
54%
46%
How the home operates
46%
38%
15%
Independence supported
62%
31%
Staff are caring
62%
31%
Staff competence
69%
31%
Things explained clearly
23%
54%
23%
Treated with respect
69%
23%
Total care minutes220 mins (target: 214)
Target
Registered nurse care minutes54 mins (target: 43)
Target
This facility delivers 220 minutes of hands-on care per resident per day. The government requires a minimum of 214 minutes, including 43 minutes delivered by registered nurses.
Use of restrictive practices
21.0 (avg: 24.4)About average
AvgAvg
Falls
22.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
49.0 (avg: 37.6)Below average
AvgAvg
Antipsychotic medication use
14.0 (avg: 12.3)About average
AvgAvg