RFBI Bellingen Masonic Village - JJ
BELLINGEN, NSWNot-for-Profit24 beds
4.0
Experience 4.0Compliance 5.0Staffing 2.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
50%
42%
Feeling at home
67%
25%
Feeling safe
75%
17%
Follow-up on concerns
50%
42%
Food quality
42%
33%
25%
Having a voice
92%
How the home operates
33%
67%
Independence supported
50%
50%
Staff are caring
75%
25%
Staff competence
25%
75%
Things explained clearly
58%
33%
Treated with respect
67%
33%
Total care minutes196 mins (target: 204)
Target
Registered nurse care minutes38 mins (target: 42)
Target
This facility delivers 196 minutes of hands-on care per resident per day. The government requires a minimum of 204 minutes, including 42 minutes delivered by registered nurses.
Pressure injuries
2.0 (avg: 1.2)Below average
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Use of restrictive practices
31.0 (avg: 24.4)About average
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
31.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
25.0 (avg: 37.6)Better than most
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Antipsychotic medication use
19.0 (avg: 12.3)Below average
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