RFBI Basin View Masonic Village
BASIN VIEW, NSWNot-for-Profit50 beds
4.0
Experience 4.0Compliance 4.0Staffing 3.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
69%
15%
15%
Feeling at home
54%
15%
23%
Feeling safe
77%
15%
Follow-up on concerns
38%
31%
15%
15%
Food quality
38%
23%
15%
23%
Having a voice
62%
23%
How the home operates
69%
15%
15%
Independence supported
92%
Staff are caring
69%
23%
Staff competence
62%
23%
15%
Things explained clearly
69%
15%
Treated with respect
77%
15%
Total care minutes209 mins (target: 214)
Target
Registered nurse care minutes44 mins (target: 44)
Target
This facility delivers 209 minutes of hands-on care per resident per day. The government requires a minimum of 214 minutes, including 44 minutes delivered by registered nurses.
Use of restrictive practices
4.0 (avg: 24.4)Better than most
AvgAvg
Falls
33.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
2.0 (avg: 2.3)About average
AvgAvg
Polypharmacy (5+ medications)
44.0 (avg: 37.6)Below average
AvgAvg
Antipsychotic medication use
6.0 (avg: 12.3)Better than most
AvgAvg