Resthaven Malvern
MALVERN, SANot-for-Profit75 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Terminal illnessCaters for cultural, spiritual or ethical food requirementsDementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
3 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
3.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
47%
47%
Feeling at home
53%
33%
13%
Feeling safe
73%
27%
Follow-up on concerns
33%
53%
13%
Food quality
13%
53%
27%
Having a voice
53%
47%
How the home operates
33%
53%
13%
Independence supported
33%
53%
Staff are caring
53%
40%
Staff competence
33%
40%
27%
Things explained clearly
67%
27%
Treated with respect
47%
53%
Total care minutes218 mins (target: 215)
Target
Registered nurse care minutes46 mins (target: 44)
Target
This facility delivers 218 minutes of hands-on care per resident per day. The government requires a minimum of 215 minutes, including 44 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
12.0 (avg: 24.4)About average
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Falls
33.0 (avg: 31.5)About average
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Major injury from a fall
4.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
46.0 (avg: 37.6)Below average
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Antipsychotic medication use
4.0 (avg: 12.3)Better than most
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