Remembrance Village
MOUNT AUSTIN, NSW83 beds
3.0
Experience 3.0Compliance 4.0Staffing 3.0Quality 2.0
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
53%
40%
Feeling at home
60%
33%
Feeling safe
53%
40%
Follow-up on concerns
40%
40%
20%
Food quality
40%
40%
20%
Having a voice
87%
13%
How the home operates
27%
60%
13%
Independence supported
67%
33%
Staff are caring
60%
40%
Staff competence
53%
33%
13%
Things explained clearly
27%
53%
13%
Treated with respect
40%
53%
Total care minutes216 mins (target: 210)
Target
Registered nurse care minutes46 mins (target: 43)
Target
This facility delivers 216 minutes of hands-on care per resident per day. The government requires a minimum of 210 minutes, including 43 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
42.0 (avg: 24.4)Below average
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Unplanned weight loss
9.0 (avg: 5.8)Below average
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Falls
31.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
36.0 (avg: 37.6)About average
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Antipsychotic medication use
9.0 (avg: 12.3)About average
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