Regis Elermore Vale
ELERMORE VALE, NSWFor-Profit120 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
47%
47%
Feeling at home
47%
33%
20%
Feeling safe
73%
27%
Follow-up on concerns
47%
40%
13%
Food quality
13%
40%
40%
Having a voice
53%
40%
How the home operates
13%
73%
13%
Independence supported
27%
60%
13%
Staff are caring
53%
40%
Staff competence
40%
47%
13%
Things explained clearly
20%
67%
13%
Treated with respect
67%
20%
13%
Total care minutes232 mins (target: 231)
Target
Registered nurse care minutes50 mins (target: 46)
Target
This facility delivers 232 minutes of hands-on care per resident per day. The government requires a minimum of 231 minutes, including 46 minutes delivered by registered nurses.
Use of restrictive practices
21.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
8.0 (avg: 5.8)About average
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Falls
36.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
26.0 (avg: 37.6)Better than most
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Antipsychotic medication use
9.0 (avg: 12.3)About average
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