Regis East Malvern
MALVERN EAST, VICFor-Profit155 beds
3.0
Experience 2.0Compliance 5.0Staffing 3.0Quality 3.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
2.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
8 compliance issues, 2 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q4 2024
3.0Q1 2025
3.0Q2 2025
4.0Q3 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
47%
33%
20%
Feeling at home
20%
60%
13%
Feeling safe
67%
27%
Follow-up on concerns
13%
60%
27%
Food quality
53%
47%
Having a voice
53%
47%
How the home operates
20%
53%
27%
Independence supported
53%
47%
Staff are caring
40%
33%
27%
Staff competence
33%
40%
27%
Things explained clearly
13%
53%
33%
Treated with respect
53%
13%
33%
Total care minutes221 mins (target: 219)
Target
Registered nurse care minutes45 mins (target: 44)
Target
This facility delivers 221 minutes of hands-on care per resident per day. The government requires a minimum of 219 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
17.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
3.0 (avg: 5.8)Better than most
AvgAvg
Falls
33.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
1.0 (avg: 2.3)Better than most
AvgAvg
Polypharmacy (5+ medications)
30.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
7.0 (avg: 12.3)About average
AvgAvg