Regis Blackburn

BLACKBURN, VICFor-Profit202 beds
Experience 3.0Compliance 5.0Staffing 3.0Quality 4.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

8 compliance issues, 1 regulatory decision on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0Q2 2025
3.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

47%
47%

Feeling at home

44%
39%
11%

Feeling safe

67%
28%

Follow-up on concerns

39%
39%
19%

Food quality

28%
53%
19%

Having a voice

81%
14%

How the home operates

22%
61%
14%

Independence supported

61%
19%
19%

Staff are caring

75%
19%

Staff competence

25%
58%
17%

Things explained clearly

25%
36%
33%

Treated with respect

36%
53%
11%
Total care minutes229 mins (target: 222)
Target
Registered nurse care minutes48 mins (target: 45)
Target
Met both targets

This facility delivers 229 minutes of hands-on care per resident per day. The government requires a minimum of 222 minutes, including 45 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
16.0 (avg: 24.4)About average
Avg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
Avg
Falls
31.0 (avg: 31.5)About average
Avg
Major injury from a fall
1.0 (avg: 2.3)Better than most
Avg
Polypharmacy (5+ medications)
34.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
14.0 (avg: 12.3)About average
Avg