Rathgar Lodge
ULMARRA, NSWNot-for-Profit32 beds
4.0
Experience 4.0Compliance 5.0Staffing 4.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
33%
67%
Feeling at home
83%
17%
Feeling safe
92%
Follow-up on concerns
42%
50%
Food quality
42%
33%
25%
Having a voice
75%
17%
How the home operates
67%
33%
Independence supported
33%
67%
Staff are caring
75%
25%
Staff competence
42%
42%
17%
Things explained clearly
42%
33%
25%
Treated with respect
75%
25%
Total care minutes231 mins (target: 213)
Target
Registered nurse care minutes53 mins (target: 43)
Target
This facility delivers 231 minutes of hands-on care per resident per day. The government requires a minimum of 213 minutes, including 43 minutes delivered by registered nurses.
Use of restrictive practices
25.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
9.0 (avg: 5.8)Below average
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Falls
26.0 (avg: 31.5)Better than most
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
44.0 (avg: 37.6)Below average
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Antipsychotic medication use
3.0 (avg: 12.3)Better than most
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