Queen Elizabeth Village Hostel
WENDOUREE, VICGovernment45 beds
4.0
Experience 4.0Compliance 5.0Staffing 5.0Quality 3.0
Dementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
92%
Feeling at home
62%
38%
Feeling safe
92%
Follow-up on concerns
23%
62%
15%
Food quality
31%
54%
15%
Having a voice
77%
23%
How the home operates
38%
62%
Independence supported
62%
31%
Staff are caring
69%
31%
Staff competence
100%
Things explained clearly
77%
15%
Treated with respect
77%
23%
Total care minutes236 mins (target: 189)
Target
Registered nurse care minutes64 mins (target: 39)
Target
This facility delivers 236 minutes of hands-on care per resident per day. The government requires a minimum of 189 minutes, including 39 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
13.0 (avg: 24.4)About average
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
50.0 (avg: 31.5)Below average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
64.0 (avg: 37.6)Below average
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