Paynesville Gardens Care Community
PAYNESVILLE, VICFor-Profit100 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
2 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
86%
14%
Feeling at home
71%
21%
Feeling safe
93%
Follow-up on concerns
64%
14%
21%
Food quality
57%
36%
Having a voice
100%
How the home operates
57%
21%
21%
Independence supported
93%
Staff are caring
93%
Staff competence
86%
14%
Things explained clearly
71%
29%
Treated with respect
71%
21%
Total care minutes198 mins (target: 205)
Target
Registered nurse care minutes42 mins (target: 42)
Target
This facility delivers 198 minutes of hands-on care per resident per day. The government requires a minimum of 205 minutes, including 42 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
23.0 (avg: 24.4)About average
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Unplanned weight loss
9.0 (avg: 5.8)Below average
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Falls
28.0 (avg: 31.5)About average
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Major injury from a fall
3.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
24.0 (avg: 37.6)Better than most
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Antipsychotic medication use
8.0 (avg: 12.3)About average
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