Pacific Cape
FORSTER, NSW88 beds
4.0
Experience 4.0Compliance 4.0Staffing 5.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
57%
43%
Feeling at home
86%
14%
Feeling safe
100%
Follow-up on concerns
57%
43%
Food quality
86%
14%
Having a voice
100%
How the home operates
14%
86%
Independence supported
86%
14%
Staff are caring
86%
14%
Staff competence
57%
43%
Things explained clearly
100%
Treated with respect
100%
Total care minutes198 mins (target: 184)
Target
Registered nurse care minutes52 mins (target: 38)
Target
This facility delivers 198 minutes of hands-on care per resident per day. The government requires a minimum of 184 minutes, including 38 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Falls
19.0 (avg: 31.5)Better than most
AvgAvg
Major injury from a fall
2.0 (avg: 2.3)About average
AvgAvg
Polypharmacy (5+ medications)
23.0 (avg: 37.6)Better than most
AvgAvg