Ottoman Village Aged Care
BROADMEADOWS, VIC32 beds
4.0
Experience 3.0Compliance 5.0Staffing 4.0Quality 4.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
0.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
67%
33%
Feeling at home
78%
11%
11%
Feeling safe
67%
22%
11%
Follow-up on concerns
56%
22%
22%
Food quality
44%
44%
11%
Having a voice
44%
44%
11%
How the home operates
56%
44%
Independence supported
56%
44%
Staff are caring
78%
22%
Staff competence
67%
33%
Things explained clearly
78%
22%
Treated with respect
56%
22%
22%
Total care minutes217 mins (target: 206)
Target
Registered nurse care minutes55 mins (target: 42)
Target
This facility delivers 217 minutes of hands-on care per resident per day. The government requires a minimum of 206 minutes, including 42 minutes delivered by registered nurses.
Care minutes trend
Unplanned weight loss
3.0 (avg: 5.8)Better than most
AvgAvg
Falls
34.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
66.0 (avg: 37.6)Below average
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Antipsychotic medication use
22.0 (avg: 12.3)Below average
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