Numurkah Pioneers Memorial Lodge
NUMURKAH, VICGovernment36 beds
5.0
Experience 4.0Compliance 5.0Staffing 5.0Quality 4.0
Overall Rating
5.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
5.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
75%
25%
Feeling at home
92%
Feeling safe
92%
Follow-up on concerns
58%
33%
Food quality
67%
25%
Having a voice
75%
25%
How the home operates
58%
33%
Independence supported
100%
Staff are caring
75%
25%
Staff competence
75%
25%
Things explained clearly
75%
25%
Treated with respect
75%
25%
Total care minutes217 mins (target: 189)
Target
Registered nurse care minutes59 mins (target: 40)
Target
This facility delivers 217 minutes of hands-on care per resident per day. The government requires a minimum of 189 minutes, including 40 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
19.0 (avg: 24.4)About average
AvgAvg
Falls
29.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
53.0 (avg: 37.6)Below average
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Antipsychotic medication use
9.0 (avg: 12.3)About average
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