Northcourt Nursing Home
NORTH PARRAMATTA, NSW39 beds
5.0
Experience 5.0Compliance 5.0Staffing 5.0Quality 3.0
Terminal illness
Overall Rating
5.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
4 compliance issues, 2 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
5.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
67%
33%
Feeling at home
75%
25%
Feeling safe
92%
Follow-up on concerns
67%
33%
Food quality
33%
42%
25%
Having a voice
67%
25%
How the home operates
42%
58%
Independence supported
83%
17%
Staff are caring
67%
25%
Staff competence
50%
42%
Things explained clearly
67%
25%
Treated with respect
50%
50%
Total care minutes265 mins (target: 226)
Target
Registered nurse care minutes66 mins (target: 45)
Target
This facility delivers 265 minutes of hands-on care per resident per day. The government requires a minimum of 226 minutes, including 45 minutes delivered by registered nurses.
Use of restrictive practices
22.0 (avg: 24.4)About average
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Unplanned weight loss
9.0 (avg: 5.8)Below average
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Falls
32.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
36.0 (avg: 37.6)About average
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Antipsychotic medication use
8.0 (avg: 12.3)About average
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