Naroo Frail Aged Hostel
WARIALDA, NSWGovernment36 beds
4.0
Experience 5.0Compliance 5.0Staffing 3.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
83%
17%
Feeling at home
83%
17%
Feeling safe
92%
Follow-up on concerns
83%
17%
Food quality
75%
25%
Having a voice
92%
How the home operates
92%
Independence supported
83%
17%
Staff are caring
75%
25%
Staff competence
92%
Things explained clearly
92%
Treated with respect
92%
Total care minutes272 mins (target: 192)
Target
Registered nurse care minutes30 mins (target: 39)
Target
This facility delivers 272 minutes of hands-on care per resident per day. The government requires a minimum of 192 minutes, including 39 minutes delivered by registered nurses.
Unplanned weight loss
5.0 (avg: 5.8)About average
AvgAvg
Falls
35.0 (avg: 31.5)About average
AvgAvg
Polypharmacy (5+ medications)
55.0 (avg: 37.6)Below average
AvgAvg