Moyne Health Services-Moyneyana House

PORT FAIRY, VICGovernment52 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

77%
23%

Feeling at home

77%
23%

Feeling safe

77%
23%

Follow-up on concerns

31%
62%

Food quality

31%
54%
15%

Having a voice

85%
15%

How the home operates

38%
62%

Independence supported

54%
23%
23%

Staff are caring

62%
38%

Staff competence

23%
77%

Things explained clearly

77%
23%

Treated with respect

69%
31%
Total care minutes180 mins (target: 191)
Target
Registered nurse care minutes45 mins (target: 39)
Target
Did not meet total care minutes target

This facility delivers 180 minutes of hands-on care per resident per day. The government requires a minimum of 191 minutes, including 39 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Use of restrictive practices
43.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
Avg
Falls
30.0 (avg: 31.5)About average
Avg
Polypharmacy (5+ medications)
45.0 (avg: 37.6)Below average
Avg
Antipsychotic medication use
2.0 (avg: 12.3)Better than most
Avg