Moyne Health Services-Belfast House
PORT FAIRY, VICGovernment30 beds
4.0
Experience 4.0Compliance 5.0Staffing 4.0Quality 1.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
1.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
83%
17%
Feeling at home
92%
Feeling safe
83%
17%
Follow-up on concerns
100%
Food quality
33%
58%
Having a voice
100%
How the home operates
25%
67%
Independence supported
42%
58%
Staff are caring
83%
17%
Staff competence
25%
67%
Things explained clearly
83%
Treated with respect
92%
Total care minutes224 mins (target: 222)
Target
Registered nurse care minutes97 mins (target: 45)
Target
This facility delivers 224 minutes of hands-on care per resident per day. The government requires a minimum of 222 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
2.0 (avg: 1.2)Below average
AvgAvg
Use of restrictive practices
57.0 (avg: 24.4)Below average
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Unplanned weight loss
9.0 (avg: 5.8)Below average
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Falls
17.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
47.0 (avg: 37.6)Below average
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Antipsychotic medication use
30.0 (avg: 12.3)Below average
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