Mount View Aged Care Facility
TERANG, VICGovernment15 beds
5.0
Experience 4.0Compliance 5.0Staffing 5.0Quality 5.0
DementiaTerminal illness
Overall Rating
5.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving4.0Q2 2025
5.0Q3 2025
4.0Q4 2025
5.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
83%
Feeling at home
100%
Feeling safe
100%
Follow-up on concerns
67%
25%
Food quality
50%
42%
Having a voice
83%
17%
How the home operates
58%
42%
Independence supported
33%
67%
Staff are caring
75%
25%
Staff competence
67%
33%
Things explained clearly
42%
50%
Treated with respect
92%
Total care minutes274 mins (target: 212)
Target
Registered nurse care minutes113 mins (target: 43)
Target
This facility delivers 274 minutes of hands-on care per resident per day. The government requires a minimum of 212 minutes, including 43 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
53.0 (avg: 24.4)Below average
AvgAvg
Unplanned weight loss
23.0 (avg: 5.8)Below average
AvgAvg
Falls
30.0 (avg: 31.5)About average
AvgAvg
Polypharmacy (5+ medications)
27.0 (avg: 37.6)Better than most
AvgAvg