Mornington Bay Care Community

MOUNT MARTHA, VICFor-Profit140 beds
Experience 3.0Compliance 5.0Staffing 4.0Quality 3.0
DementiaTerminal illness

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
4.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

3 compliance issues on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

78%
22%

Feeling at home

74%
26%

Feeling safe

70%
17%
13%

Follow-up on concerns

70%
26%

Food quality

35%
35%
26%

Having a voice

78%
17%

How the home operates

57%
35%

Independence supported

74%
26%

Staff are caring

65%
22%
13%

Staff competence

57%
35%

Things explained clearly

52%
30%
17%

Treated with respect

70%
30%
Total care minutes212 mins (target: 209)
Target
Registered nurse care minutes51 mins (target: 42)
Target
Met both targets

This facility delivers 212 minutes of hands-on care per resident per day. The government requires a minimum of 209 minutes, including 42 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Use of restrictive practices
22.0 (avg: 24.4)About average
Avg
Unplanned weight loss
8.0 (avg: 5.8)About average
Avg
Falls
37.0 (avg: 31.5)Below average
Avg
Major injury from a fall
1.0 (avg: 2.3)Better than most
Avg
Polypharmacy (5+ medications)
31.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
8.0 (avg: 12.3)About average
Avg