Mooroopna Place Residential Aged Care Service
MOOROOPNA, VICNot-for-Profit105 beds
3.0
Experience 3.0Compliance 5.0Staffing 2.0Quality 3.0
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable3.0Q1 2025
3.0Q2 2025
4.0Q3 2025
3.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
53%
37%
11%
Feeling at home
84%
11%
Feeling safe
63%
21%
16%
Follow-up on concerns
42%
26%
32%
Food quality
16%
53%
26%
Having a voice
79%
16%
How the home operates
16%
74%
11%
Independence supported
63%
16%
21%
Staff are caring
68%
26%
Staff competence
26%
58%
16%
Things explained clearly
37%
47%
11%
Treated with respect
74%
16%
11%
Total care minutes216 mins (target: 208)
Target
Registered nurse care minutes41 mins (target: 42)
Target
This facility delivers 216 minutes of hands-on care per resident per day. The government requires a minimum of 208 minutes, including 42 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
7.0 (avg: 24.4)Better than most
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
27.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
50.0 (avg: 37.6)Below average
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Antipsychotic medication use
10.0 (avg: 12.3)About average
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