Monash Gardens
MULGRAVE, VICNot-for-Profit97 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
Caters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
57%
36%
Feeling at home
57%
29%
14%
Feeling safe
71%
14%
Follow-up on concerns
57%
29%
14%
Food quality
21%
57%
14%
Having a voice
86%
14%
How the home operates
43%
36%
21%
Independence supported
64%
29%
Staff are caring
57%
36%
Staff competence
57%
29%
14%
Things explained clearly
64%
14%
21%
Treated with respect
50%
43%
Total care minutes198 mins (target: 218)
Target
Registered nurse care minutes43 mins (target: 44)
Target
This facility delivers 198 minutes of hands-on care per resident per day. The government requires a minimum of 218 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
2.0 (avg: 24.4)Better than most
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Unplanned weight loss
2.0 (avg: 5.8)Better than most
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Falls
24.0 (avg: 31.5)Better than most
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
40.0 (avg: 37.6)About average
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Antipsychotic medication use
6.0 (avg: 12.3)Better than most
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