Mona Vale View Care Community
MONA VALE, NSWFor-Profit49 beds
4.0
Experience 5.0Compliance 5.0Staffing 3.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
54%
38%
Feeling at home
69%
23%
Feeling safe
77%
15%
Follow-up on concerns
38%
54%
Food quality
54%
46%
Having a voice
54%
46%
How the home operates
62%
38%
Independence supported
69%
23%
Staff are caring
62%
31%
Staff competence
46%
46%
Things explained clearly
54%
38%
Treated with respect
77%
23%
Total care minutes232 mins (target: 233)
Target
Registered nurse care minutes48 mins (target: 46)
Target
This facility delivers 232 minutes of hands-on care per resident per day. The government requires a minimum of 233 minutes, including 46 minutes delivered by registered nurses.
Use of restrictive practices
22.0 (avg: 24.4)About average
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Unplanned weight loss
2.0 (avg: 5.8)Better than most
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Falls
17.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
31.0 (avg: 37.6)About average
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Antipsychotic medication use
4.0 (avg: 12.3)Better than most
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