MercyCare Wembley Catherine McAuley
WEMBLEY, WANot-for-Profit126 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
50%
50%
Feeling at home
38%
50%
12%
Feeling safe
83%
12%
Follow-up on concerns
21%
71%
Food quality
21%
38%
29%
12%
Having a voice
83%
12%
How the home operates
29%
58%
12%
Independence supported
17%
54%
29%
Staff are caring
62%
38%
Staff competence
33%
50%
17%
Things explained clearly
46%
42%
12%
Treated with respect
79%
21%
Total care minutes225 mins (target: 216)
Target
Registered nurse care minutes44 mins (target: 44)
Target
This facility delivers 225 minutes of hands-on care per resident per day. The government requires a minimum of 216 minutes, including 44 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
20.0 (avg: 24.4)About average
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Unplanned weight loss
8.0 (avg: 5.8)About average
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Falls
37.0 (avg: 31.5)Below average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
27.0 (avg: 37.6)Better than most
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