Mercy Place Rosebud
ROSEBUD, VICNot-for-Profit30 beds
4.0
Experience 4.0Compliance 4.0Staffing 4.0Quality 3.0
DementiaCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
10 compliance issues, 1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q4 2024
4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
92%
Feeling at home
75%
Feeling safe
92%
Follow-up on concerns
92%
Food quality
33%
33%
25%
Having a voice
92%
How the home operates
83%
Independence supported
75%
17%
Staff are caring
83%
17%
Staff competence
67%
25%
Things explained clearly
92%
Treated with respect
83%
Total care minutes213 mins (target: 214)
Target
Registered nurse care minutes61 mins (target: 43)
Target
This facility delivers 213 minutes of hands-on care per resident per day. The government requires a minimum of 214 minutes, including 43 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Unplanned weight loss
6.0 (avg: 5.8)About average
AvgAvg
Falls
15.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
45.0 (avg: 37.6)Below average
AvgAvg
Antipsychotic medication use
24.0 (avg: 12.3)Below average
AvgAvg