Mekong Vietnamese Aged Care
KEILOR EAST, VIC65 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
79%
21%
Feeling at home
79%
21%
Feeling safe
64%
36%
Follow-up on concerns
86%
14%
Food quality
64%
36%
Having a voice
86%
14%
How the home operates
86%
14%
Independence supported
64%
21%
Staff are caring
93%
Staff competence
71%
21%
Things explained clearly
57%
43%
Treated with respect
64%
36%
Total care minutes224 mins (target: 230)
Target
Registered nurse care minutes55 mins (target: 46)
Target
This facility delivers 224 minutes of hands-on care per resident per day. The government requires a minimum of 230 minutes, including 46 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
10.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
23.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
24.0 (avg: 37.6)Better than most
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