mecwacare Susan Barton House
DARLEY, VIC144 beds
4.0
Experience 4.0Compliance 4.0Staffing 3.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
89%
11%
Feeling at home
96%
Feeling safe
96%
Follow-up on concerns
67%
30%
Food quality
19%
63%
19%
Having a voice
93%
How the home operates
30%
67%
Independence supported
59%
37%
Staff are caring
96%
Staff competence
26%
74%
Things explained clearly
11%
59%
30%
Treated with respect
85%
15%
Total care minutes212 mins (target: 204)
Target
Registered nurse care minutes44 mins (target: 42)
Target
This facility delivers 212 minutes of hands-on care per resident per day. The government requires a minimum of 204 minutes, including 42 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
9.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
3.0 (avg: 5.8)Better than most
AvgAvg
Falls
28.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
2.0 (avg: 2.3)About average
AvgAvg
Polypharmacy (5+ medications)
41.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
1.0 (avg: 12.3)Better than most
AvgAvg