McLean Care Mackellar Alkira Campus
GUNNEDAH, NSWNot-for-Profit41 beds
3.0
Experience 3.0Compliance 5.0Staffing 2.0Quality 3.0
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
1 compliance issue on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating declining4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
100%
Feeling at home
85%
15%
Feeling safe
92%
Follow-up on concerns
62%
38%
Food quality
62%
31%
Having a voice
100%
How the home operates
77%
23%
Independence supported
92%
Staff are caring
85%
15%
Staff competence
69%
23%
Things explained clearly
85%
15%
Treated with respect
62%
38%
Total care minutes192 mins (target: 202)
Target
Registered nurse care minutes28 mins (target: 42)
Target
This facility delivers 192 minutes of hands-on care per resident per day. The government requires a minimum of 202 minutes, including 42 minutes delivered by registered nurses.
Use of restrictive practices
5.0 (avg: 24.4)Better than most
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Unplanned weight loss
9.0 (avg: 5.8)Below average
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Falls
20.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
46.0 (avg: 37.6)Below average
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Antipsychotic medication use
3.0 (avg: 12.3)Better than most
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