Matthew Flinders Home Inc

PORT LINCOLN, SA76 beds
Experience 3.0Compliance 5.0Staffing 4.0Quality 2.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
4.0

Care minutes and staffing levels

Quality Measures(22% of rating)
2.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

50%
43%

Feeling at home

79%
21%

Feeling safe

71%
21%

Follow-up on concerns

21%
71%

Food quality

29%
50%
21%

Having a voice

57%
29%

How the home operates

29%
71%

Independence supported

21%
64%
14%

Staff are caring

71%
29%

Staff competence

43%
43%
14%

Things explained clearly

36%
50%
14%

Treated with respect

57%
43%
Total care minutes210 mins (target: 216)
Target
Registered nurse care minutes55 mins (target: 44)
Target
Did not meet total care minutes target

This facility delivers 210 minutes of hands-on care per resident per day. The government requires a minimum of 216 minutes, including 44 minutes delivered by registered nurses.

Pressure injuries
2.0 (avg: 1.2)Below average
Avg
Use of restrictive practices
75.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
12.0 (avg: 5.8)Below average
Avg
Falls
27.0 (avg: 31.5)About average
Avg
Polypharmacy (5+ medications)
27.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
25.0 (avg: 12.3)Below average
Avg